Personal Home Support Centre Device Guides Apple iPhone Xs Max Basic functions Turn use of PIN on or off

Apple iPhone Xs Max

iOS 12.0
Back to section Basic functions

Turn use of PIN on or off

The PIN protects your SIM from unauthorised use if your phone should get stolen. If use of PIN is turned on, it needs to be keyed in when you turn on your phone.

Press Settings.
Press Phone.
Press SIM PIN.
Press the indicator next to
Key in your PIN and press Done.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "SIM PIN"
    • Press Settings.
    • Press Phone.
    • Press SIM PIN.
  • 2
    Turn use of PIN on or off
    • Press the indicator next to "SIM PIN" to turn the function on or off.
    • Key in your PIN and press Done.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If the wrong PUK is entered ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.