Google Pixel XL
Android 7.1
No message tone is heard on incoming messages
Select message tone
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1Find "Settings"
- Press the message icon.
- Press the menu icon.
- Press Settings.
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2Turn on message notifications
- Press Notifications to turn on the function.
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3Select message tone
- Press Sound.
- Press the different message tones to hear them.
- Once you've found a message tone you like, press OK.
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4Return to the home screen
- Press the Home key to return to the home screen.
Does the phone ring at incoming calls?
It's important to find out if the phone rings at incoming calls. If the phone doesn't ring at incoming calls, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the message tone.