No ring tone is heard on incoming calls

Turn silent mode on or off

Slide your finger downwards starting from the top of the screen.
Press the sound setting icon the necessary number of times to turn silent mode on or off.
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    Turn silent mode on or off
    • Slide your finger downwards starting from the top of the screen.
    • Press the sound setting icon the necessary number of times to turn silent mode on or off.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the ring tone.