No message tone is heard on incoming messages

Select message tone

Press the message icon.
Press the menu icon.
Press Settings.
Press Notifications.
Press the indicator next to
Press the indicator next to
Press Incoming messages.
Press Default.
Press Advanced.
Press Sound.
Press Pixel Sounds.
Press the different message tones to hear them.
Once you've found a message tone you like, press Save.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Notifications"
    • Press the message icon.
    • Press the menu icon.
    • Press Settings.
    • Press Notifications.
  • 2
    Turn on message notifications
    • Press the indicator next to "All X notifications" to turn on the function.
  • 3
    Select message tone
    • Press the indicator next to "Incoming messages" to turn on the function.
    • Press Incoming messages.
    • Press Default.
    • Press Advanced.
    • Press Sound.
    • Press Pixel Sounds.
    • Press the different message tones to hear them.
    • Once you've found a message tone you like, press Save.
  • 4
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Does the phone ring at incoming calls?

It's important to find out if the phone rings at incoming calls. If the phone doesn't ring at incoming calls, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the message tone.