Retrieve PUK code and unlock SIM

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Find out how to retrieve the PUK.

Samsung Galaxy Ace Plus
Samsung Galaxy Ace Plus
  • 1
    Unblock SIM
    • The display tells you that your SIM is blocked.
    • Key in your PUK and press OK.
    • Key in a new four-digit PIN and press OK.
    • Key in the new PIN again and press OK.
    • The phone is ready for use.