Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for PO3 email
- Set up your phone for web-based email
- Set up your phone for Exchange email

Samsung Galaxy Note II
Samsung Galaxy Note II
Samsung Galaxy Note II
Samsung Galaxy Note II
  • 1
    Find "Access Point Names"
    • Press Apps.
    • Press Settings.
    • Press More settings.
    • Press Mobile networks.
    • Press Access Point Names.
  • 2
    Create new data connection
    • Press the Menu key.
    • Press New APN.
  • 3
    Enter data connection name
    • Press Name.
    • Key in Telstra Mail and press OK.
  • 4
    Enter APN
    • Press APN.
    • Key in telstra.wap and press OK.
    • An APN is used to establish a data connection.
  • 5
    Enter country code
    • Press MCC.
    • Key in 505 and press OK.
  • 6
    Enter network code
    • Press MNC.
    • Key in 01 and press OK.
  • 7
    Select authentication type
    • Press Authentication type.
    • Press None.
  • 8
    Select APN type
    • Press APN type.
    • Press Internet.
  • 9
    Save and activate data connection
    • Press the Menu key.
    • Press Save.
    • Press the field next to Telstra Mail to fill in the field.
    • Press the Home key to return to standby mode.
  • 10
    Find "Email"
    • Press Apps.
    • Press Email.
    • If email accounts have been created already, press the Menu key. Press Settings. Press the add account icon.
  • 11
    Enter email address
    • Key in your Telstra email address.
    • E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 12
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Manual setup.
  • 13
    Select server type
    • Press IMAP account.
  • 14
    Enter username
    • Key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 15
    Enter incoming server
    • Press the field below IMAP server and key in imap.telstra.com
  • 16
    Turn on encryption of incoming email
    • Press the drop down list below Security type.
    • Press SSL (Accept all certificates).
  • 17
    Enter incoming port
    • Press the field below Port and key in 993
    • Press Next.
  • 18
    Enter outgoing server
    • Key in smtp.telstra.com
  • 19
    Turn on encryption of outgoing email
    • Press the drop down list below Security type.
    • Press SSL (Accept all certificates).
  • 20
    Enter outgoing port
    • Press the field below Port and key in 465
  • 21
    Turn on SMTP authentication
    • Press Require sign-in to turn on SMTP authentication.
    • When the box next to the menu item is ticked (V), SMTP authentication is turned on.
  • 22
    Enter username for outgoing email
    • Press the field below User name and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 23
    Enter password for outgoing email
    • Press the field below Password and key in the password for your Telstra email account.
  • 24
    Select setting for retrieval of new email
    • Press Next.
    • Press the drop down list below Peak schedule.
    • Press Never or the required period.
    • Press the drop down list below Off-peak schedule.
    • Press Never or the required period.
  • 25
    Turn email synchronisation on or off
    • Press Sync Email to turn the function on or off.
  • 26
    Turn email notification on or off
    • Press Notify me when email arrives to turn the function on or off.
  • 27
    Turn automatic retrieval of attachments when connected to a Wi-Fi network on or off
    • Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.
    • Press Next.
  • 28
    Enter email account name
    • Press the field below Give this account a name (Optional) and key in a name for your email account (such as Private or Work).
  • 29
    Enter sender name
    • Press the field below Your name (displayed on outgoing messages) and key in the required sender name.
  • 30
    Retrieve email
    • Press Done.
    • Wait while your phone retrieves new email.
  • 31
    Exit
    • Press the Home key to return to standby mode.