Personal Home Support Centre Device Guides Samsung Galaxy Note20 Ultra 5G Basic functions Change PIN

Samsung Galaxy Note20 Ultra 5G

Android 10.0
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Change PIN

The PIN protects your SIM from unauthorised use if your phone should get stolen. You can change your PIN to a PIN easier to remember of your choice. You need to turn on use of PIN before you can change your PIN.

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Biometrics and security.
Press Other security settings.
Press Set up SIM card lock.
Press Change SIM card PIN.
Key in your current PIN and press OK.
Key in a new four-digit PIN and press OK.
Key in the new PIN again and press OK.
Press the Home key to return to the home screen.
  • 1
    Find "Set up SIM card lock"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Biometrics and security.
    • Press Other security settings.
    • Press Set up SIM card lock.
  • 2
    Change PIN
    • Press Change SIM card PIN.
    • Key in your current PIN and press OK.
      If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
    • Key in a new four-digit PIN and press OK.
    • Key in the new PIN again and press OK.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.