Publisher:: Telstra
Name:: Telstra - Mobile Phones, Home Phones, NBN, Entertainment & More
Copyrighted By:: Telstra
Family Friendly:: Yes
Language:: English

Samsung Galaxy Note20 Ultra 5G

Android 10.0

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Back to section Basic functions

I can't turn on my phone

Charge the battery

When the battery charging icon is displayed, the battery is charging.

When the phone is turned on, you can always see the battery power level. The larger the coloured section of the battery icon, the more remaining battery power.

1
Charge the battery
- Connect the charger to the socket and to a wall socket.
- When the battery charging icon is displayed, the battery is charging.
- When the phone is turned on, you can always see the battery power level. The larger the coloured section of the battery icon, the more remaining battery power.

Did this solve your problem?

The battery is flat

Charge the battery

When the battery charging icon is displayed, the battery is charging.

When the phone is turned on, you can always see the battery power level. The larger the coloured section of the battery icon, the more remaining battery power.

1
Charge the battery
- Connect the charger to the socket and to a wall socket.
- When the battery charging icon is displayed, the battery is charging.
- When the phone is turned on, you can always see the battery power level. The larger the coloured section of the battery icon, the more remaining battery power.

Did this solve your problem?

Your phone doesn't turn on correctly

The battery is faulty