I can't send and receive picture messages
There's an error at the receiving end
Send a picture message to another number.
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1 of 17 steps
Press Apps.
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2 of 17 steps
Press Messaging.
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3 of 17 steps
Press the new message icon.
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4 of 17 steps
Key in the first letters of the required contact.Matching contacts are displayed.
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5 of 17 steps
Press the required contact.
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6 of 17 steps
Press the text input field.Write the text for your picture message.
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7 of 17 steps
Press the attachment icon.Select one of the following options:Insert picture, go to 4a.Insert video clip, go to 4b.Insert audio file, go to 4c.
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8 of 17 steps
Press Pictures.Go to the required folder.
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9 of 17 steps
Press the required picture.
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10 of 17 steps
Press Videos.Go to the required folder.
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11 of 17 steps
Press the required video clip.
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12 of 17 steps
Press Audio.
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13 of 17 steps
Press the required audio file.
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14 of 17 steps
Press Done.
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15 of 17 steps
Press the send icon when you've finished your picture message.
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16 of 17 steps
Press the Home key to return to standby mode.
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Data roaming is turned off
Turn on data roaming.
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1 of 9 steps
Press Apps.
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2 of 9 steps
Press Settings.
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3 of 9 steps
Press More settings.
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4 of 9 steps
Press Mobile networks.
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5 of 9 steps
Press Data roaming to turn the function on or off.
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6 of 9 steps
Press OK, if required.
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7 of 9 steps
When the box next to the menu item is ticked (V), the function is turned on.
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8 of 9 steps
Press the Home key to return to standby mode.
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The picture message isn't written correctly
See how to write and send a picture message.
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1 of 17 steps
Press Apps.
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2 of 17 steps
Press Messaging.
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3 of 17 steps
Press the new message icon.
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4 of 17 steps
Key in the first letters of the required contact.Matching contacts are displayed.
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5 of 17 steps
Press the required contact.
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6 of 17 steps
Press the text input field.Write the text for your picture message.
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7 of 17 steps
Press the attachment icon.Select one of the following options:Insert picture, go to 4a.Insert video clip, go to 4b.Insert audio file, go to 4c.
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8 of 17 steps
Press Pictures.Go to the required folder.
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9 of 17 steps
Press the required picture.
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10 of 17 steps
Press Videos.Go to the required folder.
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11 of 17 steps
Press the required video clip.
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12 of 17 steps
Press Audio.
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13 of 17 steps
Press the required audio file.
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14 of 17 steps
Press Done.
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15 of 17 steps
Press the send icon when you've finished your picture message.
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16 of 17 steps
Press the Home key to return to standby mode.
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Mobile data is turned off
Turn on mobile data.
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1 of 8 steps
Press Apps.
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2 of 8 steps
Press Settings.
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3 of 8 steps
Press More settings.
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4 of 8 steps
Press Mobile networks.
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5 of 8 steps
Press Use packet data to activate or deactivate the function.
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6 of 8 steps
When the box next to the menu item is ticked (V), the function is turned on.
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7 of 8 steps
Press the Home key to return to standby mode.
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Your phone hasn't been correctly set up for picture messaging
Set up your phone for picture messaging.
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1 of 40 steps
Press Apps.
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2 of 40 steps
Press Settings.
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3 of 40 steps
Press More settings.
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4 of 40 steps
Press Mobile networks.
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5 of 40 steps
Press Access Point Names.
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6 of 40 steps
Press the Menu key.
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7 of 40 steps
Press New APN.
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8 of 40 steps
Press Name.
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9 of 40 steps
Key in Telstra MMS and press OK.
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10 of 40 steps
Press APN.
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11 of 40 steps
Key in telstra.mms and press OK.
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12 of 40 steps
Press MMSC.
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13 of 40 steps
Key in http://mmsc.telstra.com:8002 and press OK.
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14 of 40 steps
Press MMS proxy.
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15 of 40 steps
Key in 10.1.1.180 and press OK.
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16 of 40 steps
Press MMS port.
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17 of 40 steps
Key in 80 and press OK.
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18 of 40 steps
Press MCC.
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19 of 40 steps
Key in 505 and press OK.
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20 of 40 steps
Press MNC.
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21 of 40 steps
Key in 01 and press OK.
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22 of 40 steps
Press Authentication type.
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23 of 40 steps
Press None.
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24 of 40 steps
Press APN type.
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25 of 40 steps
Key in mms and press OK.
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26 of 40 steps
Press the Menu key.
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27 of 40 steps
Press Save.
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28 of 40 steps
Press the Home key to return to standby mode.
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29 of 40 steps
Press Apps.
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30 of 40 steps
Press Messaging.
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31 of 40 steps
Press the Menu key.
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32 of 40 steps
Press Settings.
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33 of 40 steps
Press Delivery reports below Multimedia message (MMS) settings to turn the function on or off.
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34 of 40 steps
When the box next to the menu item is ticked (V), the function is turned on.
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35 of 40 steps
Press Auto-retrieve to turn on the function.
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36 of 40 steps
When the box next to the menu item is ticked (V), the function is turned on.
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37 of 40 steps
Press Roaming auto-retrieve to turn off the function.
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38 of 40 steps
When the box next to the menu item is empty, the function is turned off.
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39 of 40 steps
Press the Home key to return to standby mode.
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