My phone's battery life is short
Bluetooth is turned on
Turn off Bluetooth.
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1 of 7 steps
Slide your finger down the display starting from the top edge of your phone.
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2 of 7 steps
Press the settings icon.
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3 of 7 steps
Press Bluetooth.
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4 of 7 steps
Press the indicator next to "Bluetooth" to turn the function on or off.If you turn on the function:
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5 of 7 steps
Press the name of your mobile phone to turn Bluetooth visibility on or off.
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6 of 7 steps
Press the Home key to return to the home screen.
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There are too many running apps
End running apps.
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1 of 7 steps
Press the Application key.
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2 of 7 steps
Press the active applications icon.To end an application:
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3 of 7 steps
Press End next to the required application.To end all applications:
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4 of 7 steps
Press End all.
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5 of 7 steps
Press OK.
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6 of 7 steps
Press the Home key to return to the home screen.
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The display brightness is set too high
Set the display brightness.
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1 of 5 steps
Slide your finger down the display starting from the top edge of your phone.
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2 of 5 steps
Press Auto to turn the function on or off.If you turn off the function:
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3 of 5 steps
Press and drag the indicator next to the brightness icon right or left to set the display brightness.
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4 of 5 steps
Press the Home key to return to the home screen.
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GPS is turned on
Turn off GPS.
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1 of 13 steps
Slide your finger down the display starting from the top edge of your phone.
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2 of 13 steps
Press the settings icon.
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3 of 13 steps
Press Location.
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4 of 13 steps
Press the indicator next to "Location" to turn the function on or off.If you turn on the function:
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5 of 13 steps
Press Agree.
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6 of 13 steps
Press Mode.Proceed to step 3.If you turn off the function:Proceed to step 5.
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7 of 13 steps
Select one of the following options:Turn on satellite-based and network-based GPS, go to 3a.Turn on network-based GPS, go to 3b.Turn on satellite-based GPS, go to 3c.
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8 of 13 steps
Press High accuracy.
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9 of 13 steps
Press Power saving.
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10 of 13 steps
Press GPS only.
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11 of 13 steps
Press the Return key.
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12 of 13 steps
Press the Home key to return to the home screen.
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Mobile data is turned on
Turn off mobile data.
Wi-Fi is turned on
Turn off Wi-Fi.
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