No message tone is heard on incoming messages

Select message tone

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Sounds and vibration.
Press Notification sounds.
Press Messages notifications.
Press the indicator to turn on the function.
Press Notification sound.
Press the different message tones to hear them.
Once you've found a message tone you like, press the Return key.
Press the Home key to return to the home screen.
  • 1
    Find "Messages notifications"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Sounds and vibration.
    • Press Notification sounds.
    • Press Messages notifications.
  • 2
    Turn on message notifications
    • Press the indicator to turn on the function.
  • 3
    Select message tone
    • Press Notification sound.
    • Press the different message tones to hear them.
    • Once you've found a message tone you like, press the Return key.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Does the phone ring at incoming calls?

It's important to find out if the phone rings at incoming calls. If the phone doesn't ring at incoming calls, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the message tone.