Sony Xperia XZ
Android 6.0
No ring tone is heard on incoming calls
Turn silent mode on or off
-
1Turn silent mode on or off
- Slide two fingers downwards starting from the top of the screen.
- Press the sound settings icon.
- Press DONE to turn on silent mode.
-
2Turn off silent mode
- Slide two fingers downwards starting from the top of the screen.
- Press the sound settings icon to turn off silent mode.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to hear the ring tone.