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Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Telstra Dave
Telstra Dave
Telstra Dave
  • 1
    Find "Factory data reset"
    • Slide your finger down the display starting from the top edge of your phone.
    • Press the settings icon.
    • Press Backup & reset.
    • Press Factory data reset.
  • 2
    Restore factory default settings
    • Press Reset phone.
    • Press Erase everything.
    • Wait a moment while the factory default settings are restored.
    • Follow the instructions on the display to set up your phone and prepare it for use.