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I can't check my MessageBank®

You're trying to check your MessageBank® when abroad or from another phone than your own

Dial your own number from another phone. When you hear your MessageBank® greeting press #. You'll be prompted for your PIN. Please note that you need to set a PIN before you can remotely access your MessageBank®.

Did this solve your problem?

Yes
No
The MessageBank® number is not saved in the phone
Your MessageBank® hasn't been set up

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to check your MessageBank®.

No