I can't use GPS navigation

Turn GPS on or off

  • 1
    Find "Location services"
    • Slide your finger down the display starting from the top edge of your phone.
      Press the settings icon.
    • Press Location services.
  • 2
    Turn network-based GPS on or off
    • Press Google's location service to turn the function on or off.
    • If you turn on the function:
      Press Agree.
    • If you turn on network-based GPS, your phone can find your approximate position using the network. This is useful if you don't have a GPS satellite fix.
  • 3
    Turn satellite-based GPS on or off
    • Press GPS satellites to turn the function on or off.
    • If you turn on satellite-based GPS, your phone can find your exact position. Satellite-based GPS requires a clear view of the sky.
  • 4
    Turn location access for apps on or off
    • Press Location & Google search to turn the function on or off.
  • 5
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use GPS navigation.