I can't use one of my apps

Install and use apps from Google Play

  • 1
    Find "Play Store"
    • Press the menu icon.
    • Press Play Store.
  • 2
    Find app
    • To search by category:
      Press APPS or GAMES.
    • Press CATEGORIES.
      Go to the required category.
    • To search by name:
      Press the search icon.
    • Key in the name of the required app and press the search icon.
  • 3
    Download and install app
    • Press the required app.
    • To download a free app:
      Press INSTALL.
    • Press ACCEPT.
    • To buy an app:
      Press the price.
    • Follow the instructions on the display to install the app.
      Press the Home key to return to the home screen.
  • 4
    Use app
    • Press the menu icon.
    • Press the app you've just installed.
      Follow the instructions on the display to use the app.