Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for Exchange email

Press the main menu icon.
Press Mail.
Press the menu icon.
Press Add account.
Press Other (POP3/IMAP).
Press Email address and key in your Telstra email address.
Press Password and key in the password for your Telstra email account.
Press NEXT.
Press the field below
Press IMAP.
Press USERNAME and key in the username for your Telstra email account.
Press IMAP SERVER and key in imap.telstra.com.
imap.telstra.com
Press the field below
Press SSL to turn on the function.
Press the field below
993
Press NEXT.
Press Login required to turn on the function.
Press the field below
Press the field below
Press the field below
smtp.telstra.com
Press the field below
Press SSL to turn on the function.
Press the field below
465
Press NEXT.
Press the field below
Press the field below
Press FINISH.
Press the Home key to return to the home screen.
  • 1
    Find "Mail"
    • Press the main menu icon.
    • Press Mail.
  • 2
    Create new email account
    • Press the menu icon.
    • Press Add account.
    • Press Other (POP3/IMAP).
  • 3
    Enter email address
    • Press Email address and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 4
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press NEXT.
  • 5
    Select server type
    • Press the field below "PROTOCOL".
    • Press IMAP.
  • 6
    Enter username
    • Press USERNAME and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 7
    Enter incoming server
    • Press IMAP SERVER and key in imap.telstra.com.
  • 8
    Turn on encryption of incoming email
    • Press the field below "SECURITY TYPE".
    • Press SSL to turn on the function.
  • 9
    Enter incoming port
    • Press the field below "SERVER PORT" and key 993.
    • Press NEXT.
  • 10
    Turn on SMTP authentication
    • Press Login required to turn on the function.
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
  • 11
    Enter outgoing server
    • Press the field below "SMTP SERVER" and key smtp.telstra.com.
  • 12
    Turn on encryption of outgoing email
    • Press the field below "SECURITY TYPE".
    • Press SSL to turn on the function.
  • 13
    Enter outgoing port
    • Press the field below "SERVER PORT" and key 465.
    • Press NEXT.
  • 14
    Enter email account name
    • Press the field below "ACCOUNT NAME" and key in the required name.
  • 15
    Enter sender name
    • Press the field below "YOUR NAME" and key in the required sender name.
    • Press FINISH.
  • 16
    Return to the home screen
    • Press the Home key to return to the home screen.