Restore factory default settings

When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.
All phone data will be deleted. Data on your SIM isn't deleted.

HTC One
HTC One
HTC One
  • 1
    Find "Reset phone"
    • Slide your finger down the display starting from the top edge of your phone.
    • Press the settings icon.
    • Press Backup & reset.
    • Press Reset phone.
  • 2
    Restore factory default settings
    • Press Erase all data until the display tells you that the function is turned on.
    • Press OK.
    • Press OK to confirm.
    • Wait a moment while the factory default settings are restored.
    • Follow the instructions on the display to set up your phone and prepare it for use.