Personal Home Support Centre Device Guides HTC U11 Messaging & email Set up your phone for Telstra Mail

HTC U11

Android 7.1
Back to section Messaging & email

Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for IMAP email

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Accounts & sync.
Press the new account icon.
Press Mail.
Press Email address and key in your Telstra email address.
Press Password and key in the password for your Telstra email account.
Press NEXT.
Press the field below
Press IMAP.
Press the field below
Press the field below
imap.telstra.com
Press the field below
Press SSL.
Press the field below
993
Press NEXT.
Press the field next to
Press the field below
Press the field below
Press the field below
smtp.telstra.com
Press the field below
Press SSL.
Press the field below
465
Press NEXT.
Press the field below
Press the field below
Press FINISH.
Press the Home key to return to the home screen.
Press the main menu icon.
Press Mail.
Slide your finger right starting from the left side of the screen.
Press the required email account.
Press the menu icon.
Press Settings.
Press Sync, Send & Receive.
Press Peak time sync.
Press the required setting.
Press Off-peak sync.
Press the required setting.
Press the Return key.
Press Notification settings.
Press the field next to
Press the Home key to return to the home screen.
  • 1
    Find "Accounts & sync"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Accounts & sync.
  • 2
    Create new email account
    • Press the new account icon.
    • Press Mail.
  • 3
    Enter email address
    • Press Email address and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 4
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press NEXT.
  • 5
    Select server type
    • Press the field below "PROTOCOL".
    • Press IMAP.
  • 6
    Enter username
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 7
    Enter incoming server
    • Press the field below "IMAP SERVER" and key in imap.telstra.com.
  • 8
    Turn on encryption of incoming email
    • Press the field below "SECURITY TYPE".
    • Press SSL.
  • 9
    Enter incoming port
    • Press the field below "SERVER PORT" and key in 993.
    • Press NEXT.
  • 10
    Turn on SMTP authentication
    • Press the field next to "Login required" to turn on the function.
    • Press the field below "USERNAME" and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
    • Press the field below "PASSWORD" and key in the password for your Telstra email account.
  • 11
    Enter outgoing server
    • Press the field below "SMTP SERVER" and key in smtp.telstra.com.
  • 12
    Turn on encryption of outgoing email
    • Press the field below "SECURITY TYPE".
    • Press SSL.
  • 13
    Enter outgoing port
    • Press the field below "SERVER PORT" and key in 465.
    • Press NEXT.
  • 14
    Enter email account name
    • Press the field below "ACCOUNT NAME" and key in the required name.
  • 15
    Key in sender name
    • Press the field below "YOUR NAME" and key in the required sender name.
    • Press FINISH.
  • 16
    Return to the home screen
    • Press the Home key to return to the home screen.
  • 17
    Find "Sync, Send & Receive"
    • Press the main menu icon.
    • Press Mail.
    • Slide your finger right starting from the left side of the screen.
    • Press the required email account.
    • Press the menu icon.
    • Press Settings.
    • Press Sync, Send & Receive.
  • 18
    Select setting for retrieval of new email
    • Press Peak time sync.
    • Press the required setting.
    • Press Off-peak sync.
    • Press the required setting.
    • Press the Return key.
  • 19
    Turn email notifications on or off
    • Press Notification settings.
    • Press the field next to "Email notifications" to turn the function on or off.
  • 20
    Return to the home screen
    • Press the Home key to return to the home screen.