Personal Home Support Centre Device Guides LG Nexus 5 Messaging & email Set up your phone for Telstra Mail

LG Nexus 5

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Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Exchange email

LG Nexus 5
LG Nexus 5
LG Nexus 5
LG Nexus 5
  • 1
    Open the email application
    • Press the menu icon.
    • Press Email.
  • 2
    Enter email address
    • Key in your Telstra email address.
    • If an email account has been created already, do the following instead:Press the menu icon. Press Settings. Press ADD ACCOUNT. Key in your Telstra email address.E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 3
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Manual setup.
  • 4
    Select server type
    • Press IMAP.
  • 5
    Enter username
    • Press the field below "Username" and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 6
    Enter incoming server
    • Press the field below "Server" and key in imap.telstra.com
  • 7
    Enter incoming port
    • Press the field below "Port" and key in 993
  • 8
    Turn on encryption of incoming email
    • Press the drop down list below "Security type".
    • Press SSL/TLS (Accept all certificates).
    • Press Next.
  • 9
    Enter outgoing server
    • Press the field below "SMTP server" and key in smtp.telstra.com
  • 10
    Enter outgoing port
    • Press the field below "Port" and key in 465
  • 11
    Turn on encryption of outgoing email
    • Press the drop down list below "Security type".
    • Press SSL/TLS (Accept all certificates).
  • 12
    Turn on SMTP authentication
    • Press Require sign-in until the display tells you that the function is turned on.
    • Press the field below "Username" and key in the username for your Telstra email account.
    • Press the field below "Password" and key in the password for your Telstra email account.
    • Press Next.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 13
    Select setting for retrieval of new email
    • Press the drop down list below "Inbox checking frequency".
    • Press Never or the required period.
  • 14
    Turn email notification on or off
    • Press Notify me when emails arrive to turn the function on or off.
  • 15
    Turn email synchronisation on or off
    • Press Sync emails from this account to turn the function on or off.
  • 16
    Turn retrieval of attachments when connected to a Wi-Fi network on or off
    • Press Automatically download attachments when connected to Wi-Fi to turn the function on or off.
    • Press Next.
  • 17
    Enter email account name
    • Key in a name for your email account.
  • 18
    Enter sender name
    • Press the field below "Your name (displayed on outgoing messages)" and key in the required sender name.
  • 19
    Finish setup
    • Press Next.
    • Wait while your phone retrieves new email.
  • 20
    Return to the home screen
    • Press the home icon to return to the home screen.