Personal Home Support Centre Device Guides Sony Xperia XZ2 Calls & contacts I can't receive any voice calls

Sony Xperia XZ2

Android 8.0
Back to section Calls & contacts

I can't receive any voice calls

Call divert is turned on
There's a connection error
Barring of incoming calls is turned on

Turn call barring on or off

Press Phone.
Press the menu icon.
Press Settings.
Press Calls.
Press Call Barring.
Press the required barring type.
Key in your call barring password and press TURN ON.
Press the Home key to return to the home screen.
  • 1
    Find "Call Barring"
    • Press Phone.
    • Press the menu icon.
    • Press Settings.
    • Press Calls.
    • Press Call Barring.
  • 2
    Turn call barring on or off
    • Press the required barring type.
    • Key in your call barring password and press TURN ON.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No