Personal Home Support Centre Device Guides Telstra Dave Calls, contacts & calendar I can't make video calls

Telstra Dave

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I can't make video calls

The phone is set to use the wrong network mode
The recipient's network doesn't support video calls
Video calls are not supported by the network

Try making a video call later when you're in an area with better network coverage.

Check our network coverage maps for coverage information and to confirm expected signal strength and speeds in your area.

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Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to make video calls.

No