Apple iPad mini 4

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Image 1: Apple iPad mini 4 in Silver
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My tablet is not responding

If your tablet stops responding while you're using it, there may be several causes of the problem.

If the screen lock is turned on, you can't use your tablet's screen and keys.

Solution: Turn screen lock on or off

Step 1 of 7
Step 1 of 7

1. Turn on the screen lock

Briefly press On/Off.

If your tablet freezes, it may help restarting it.

Solution: Restart your tablet

Step 1 of 2
Step 1 of 2

1. Restart your tablet

Press and hold the Home key.

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