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My tablet is not responding
If your tablet stops responding while you're using it, there may be several causes of the problem.
If the screen lock is turned on, you can't use your tablet's screen and keys.
Solution: Turn screen lock on or off
Step 1 of 7
Step 1 of 7
1. Turn on the screen lock
Briefly press On/Off.
If your tablet freezes, it may help restarting it.
Solution: Restart your tablet
Step 1 of 2
Step 1 of 2
1. Restart your tablet
Press and hold the Home key.