Personal Home Support Centre Device Guides Apple iPad Pro 12.9 (2018) Getting started Activate your tablet

Apple iPad Pro 12.9 (2018)

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Activate your tablet

You need to activate your tablet before using it for the first time and after a factory reset. To use mobile network services on your tablet, you need to insert your SIM into your tablet.

Slide your finger upwards starting from the bottom of the screen.
Press the required language.
Press the required country or area.
Press SIM Card.
If your SIM is locked, key in your PIN and press OK.
Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Manually.
Press the required Wi-Fi network.
Key in the password for the Wi-Fi network and press Join.
Press Continue.
Follow the instructions on the screen to turn on use of Face ID or press Set Up Later.
Press Passcode Options.
Follow the instructions on the screen to turn on use of lock code or press Don't Use Passcode.
If you turn off the function, press Don't Use Passcode.
Press Don't Transfer Apps & Data and follow the instructions on the screen to finish the activation.
  • 1
    Select general settings
    • Press the Top key.
    • Slide your finger upwards starting from the bottom of the screen.
    • Press the required language.
    • Press the required country or area.
  • 2
    Enter your PIN
    • Press SIM Card.
    • If your SIM is locked, key in your PIN and press OK.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you need a new SIM from Telstra.
  • 3
    Select setup method
    • Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Manually.
  • 4
    Select Wi-Fi network
    • Press the required Wi-Fi network.
    • Key in the password for the Wi-Fi network and press Join.
      If there are no available Wi-Fi networks, you can use the mobile network instead.
  • 5
    Turn use of Face ID on or off
    • Press Continue.
    • Follow the instructions on the screen to turn on use of Face ID or press Set Up Later.
  • 6
    Turn use of lock code on or off
    • Press Passcode Options.
    • Follow the instructions on the screen to turn on use of lock code or press Don't Use Passcode.
    • If you turn off the function, press Don't Use Passcode.
  • 7
    Set up your tablet as a new iPad
    • Press Don't Transfer Apps & Data and follow the instructions on the screen to finish the activation.
      If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android phone.