Personal Home Support Centre Device Guides Apple iPad Pro 12.9 Data & wireless I can't use Wi-Fi

Apple iPad Pro 12.9

Buy now
Back to section Data & wireless

I can't use Wi-Fi

Wi-Fi is turned off
There are no available Wi-Fi networks
No connection to a Wi-Fi network is established

Connect to a Wi-Fi network

Press Settings.
Press Wi-Fi.
Press the indicator next to
Press the required Wi-Fi network and key in the password for the Wi-Fi network.
Press Join.
Press the Home key to return to the home screen.
  • 1
    Find "Wi-Fi"
    • Press Settings.
    • Press Wi-Fi.
  • 2
    Turn on Wi-Fi
    • Press the indicator next to "Wi-Fi" to turn on the function.
  • 3
    Connect to a Wi-Fi network
    • Press the required Wi-Fi network and key in the password for the Wi-Fi network.
    • Press Join.
      You can get the password from the network provider or administrator.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
Your tablet is connected to a Wi-Fi network, but you're not logged on
The selected Wi-Fi network rejects the connection