Apple iPad Pro 9.7

Choose another device

Browse via device topic

My tablet uses a large amount of mobile data

If your tablet uses a large amount of mobile data, there may be several causes of the problem.

If Wi-Fi Assist is turned on, your tablet will use mobile data when the connection to the Wi-Fi network is poor.

Solution: Turn Wi-Fi Assist on or off

Press Settings.

Step 1 of -

Step 1 of -

Slide 1 is active

If notifications are turned on, your tablet will use mobile data when applications send push notifications and is not connected to a Wi-Fi-network.

Solution: Use push notifications

Press Settings.

Step 1 of -

Step 1 of -

Slide 1 is active

When background refresh of apps is turned on, some apps will still be able to check for content updates, even if you end them from the list of running applications, and therefore use mobile data.

Solution: Select settings for background refresh of apps

Press Settings.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra