Personal Home Support Centre Device Guides Apple iPad Pro 9.7 Internet & entertainment I can't install an app

Apple iPad Pro 9.7

Back to section Internet & entertainment

I can't install an app

There's not enough memory on your tablet
The selected app isn't available in your country

Install apps from App Store

Press App Store.
Press Search.
Press the search field.
Key in the name or subject of the required app and press enter.
Press the required app.
Press GET and follow the instructions on the screen to install the app.
Press the Home key to return to the home screen.
  • 1
    Find "App Store"
    • Press App Store.
  • 2
    Find app
    • Press Search.
    • Press the search field.
    • Key in the name or subject of the required app and press enter.
    • Press the required app.
  • 3
    Install app
    • Press GET and follow the instructions on the screen to install the app.
      If you've selected a paid app, press the price to install the app.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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Your Apple ID payment information is incorrect
Your Apple ID hasn't been activated on your tablet

Can you use your tablet's internet connection?

It's important to find out if you can use your tablet's internet connection. If you can't use your tablet's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.

No