I can't use one of my apps
Uninstall apps
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1Uninstall apps
- Press and hold the required app until the icons start to jiggle.
- Press the delete icon.
- Press Delete.
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When you use this method, all app settings and data are deleted from the tablet memory.
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2Uninstall apps without deleting app data
- Press Settings.
- Press General.
- Press iPad Storage.
- Press the required app.
- Press Offload App.
- Press Offload App.
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When you use this method, all app settings and data are saved in the tablet memory and are restored when you reinstall the app from App Store on your tablet.
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3Return to the home screen
- Press the Home key to return to the home screen.
Can you use your tablet's internet connection?
It's important to find out if you can use your tablet's internet connection. If you can't use your tablet's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your apps.