Your tablet hasn't been correctly set up for Mail using IMAP -

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I can't send and receive email

Set up your tablet for Telstra Mail

Press Name and key in the required sender name.

Press Email and key in your Telstra email address.

Press Password and key in the password for your Telstra email account.

Press Description and key in the required name.

imap.telstra.com

Press Username and key in the username for your Telstra email account.

smtp.telstra.com

Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.

Press the name of the email account you've just set up.

465

993

If you turn off the function, press the required setting.

Press the required email account and follow the instructions on the screen to select settings for the specific account.

Press the Home key to return to the home screen.

1
Find "Accounts & Passwords"
- Press Settings.
- Press Accounts & Passwords.
2
Create new email account
- Press Add Account.
- Press Other.
- Press Add Mail Account.
3
Key in sender name
- Press Name and key in the required sender name.
4
Enter email address
- Press Email and key in your Telstra email address.
  E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
5
Enter password
- Press Password and key in the password for your Telstra email account.
6
Enter email account name
- Press Description and key in the required name.
- Press Next.
7
Select server type
- Press IMAP.
8
Enter incoming server
- Press Host Name and key in imap.telstra.com.
9
Enter username
- Press Username and key in the username for your Telstra email account.
  The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
10
Enter outgoing server
- Press Host Name and key in smtp.telstra.com.
11
Enter username
- Press Username and key in the username for your Telstra email account.
  The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
12
Enter password
- Press Password and key in the password for your Telstra email account.
- Press Next.
- Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
13
Select email account
- Press the name of the email account you've just set up.
- Press Account.
14
Turn on encryption of outgoing email
- Press SMTP.
- Press the field below "PRIMARY SERVER".
- Press the indicator next to "Use SSL" to turn on the function.
15
Turn off password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
16
Enter outgoing port
- Press Server Port and key in 465.
- Press Done.
- Press arrow left.
17
Turn on encryption of incoming email
- Press Advanced.
- Press the indicator next to "Use SSL" to turn on the function.
18
Turn off password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
19
Enter incoming port
- Press Server Port and key in 993.
- Press arrow left.
- Press Done.
- Press arrow left.
20
Select setting for retrieval of new email
- Press Fetch New Data.
- Press the indicator next to "Push" to turn the function on or off.
- If you turn off the function, press the required setting.
- Press the required email account and follow the instructions on the screen to select settings for the specific account.
21
Return to the home screen
- Press the Home key to return to the home screen.

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Your tablet hasn't been correctly set up for Telstra Mail using IMAP

Set up your tablet for Telstra Mail

imap.telstra.com

smtp.telstra.com

465

993

1
Find "Accounts & Passwords"
- Press Settings.
- Press Accounts & Passwords.
2
Create new email account
- Press Add Account.
- Press Other.
- Press Add Mail Account.
3
Key in sender name
- Press Name and key in the required sender name.
4
Enter email address
- Press Email and key in your Telstra email address.
  E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
5
Enter password
- Press Password and key in the password for your Telstra email account.
6
Enter email account name
- Press Description and key in the required name.
- Press Next.
7
Select server type
- Press IMAP.
8
Enter incoming server
- Press Host Name and key in imap.telstra.com.
9
Enter username
- Press Username and key in the username for your Telstra email account.
  The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
10
Enter outgoing server
- Press Host Name and key in smtp.telstra.com.
11
Enter username
- Press Username and key in the username for your Telstra email account.
  The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
12
Enter password
- Press Password and key in the password for your Telstra email account.
- Press Next.
- Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
13
Select email account
- Press the name of the email account you've just set up.
- Press Account.
14
Turn on encryption of outgoing email
- Press SMTP.
- Press the field below "PRIMARY SERVER".
- Press the indicator next to "Use SSL" to turn on the function.
15
Turn off password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
16
Enter outgoing port
- Press Server Port and key in 465.
- Press Done.
- Press arrow left.
17
Turn on encryption of incoming email
- Press Advanced.
- Press the indicator next to "Use SSL" to turn on the function.
18
Turn off password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
19
Enter incoming port
- Press Server Port and key in 993.
- Press arrow left.
- Press Done.
- Press arrow left.
20
Select setting for retrieval of new email
- Press Fetch New Data.
- Press the indicator next to "Push" to turn the function on or off.
- If you turn off the function, press the required setting.
- Press the required email account and follow the instructions on the screen to select settings for the specific account.
21
Return to the home screen
- Press the Home key to return to the home screen.