I can't send and receive email
Write and send email
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1Find "Mail"
- Press Mail.
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2Select email account
- Press arrow left.
- Press the required email account.
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3Create new email
- Press the new email icon.
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4Select recipient
- Press the field next to "To:" and key in the first letters of the recipient's name.
- Press the required contact.
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5Enter subject
- Press the field next to "Subject:" and key in the required subject.
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6Write text
- Press the text input field and write the text for your email.
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7Attach file
- Press and hold the text input field until a pop-up menu is displayed.
- Press Insert Photo or Video and follow the instructions on the screen to attach a picture or a video clip.
- Press Add Document and follow the instructions on the screen to attach a document.
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8Send email
- Press the send icon.
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9Return to the home screen
- Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.