Apple iPhone 12 mini

The default MessageBank® number can only be used if you're calling from your own phone.

Solution: Dial your own number from another phone. When you hear your MessageBank® greeting, press #. You'll be prompted for your PIN. Please note that you need to set a PIN before you can check your MessageBank® from another phone.

To check your MessageBank®, it needs to be activated.

Solution: Dial 101 from your phone and follow the instructions to activate MessageBank®.

The default MessageBank® number can only be used if you're calling from your home network.

Solution: Dial your own number from another phone. When you hear your MessageBank® greeting, press #. You'll be prompted for your PIN. Please note that you need to set a PIN before you can check your MessageBank® when abroad.