Personal Home Support Centre Device Guides Apple iPhone 13 Messaging & email I can't send and receive picture messages

Apple iPhone 13

Back to section Messaging & email

I can't send and receive picture messages

Your phone hasn't been correctly set up for picture messaging

Set up your phone for picture messaging

Press Settings.
Press Messages.
Press the indicator next to
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Turn picture messaging on or off
    • Press Settings.
    • Press Messages.
    • Press the indicator next to "MMS Messaging" to turn on the function.
  • 2
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve your problem?

Yes
No
Mobile data is turned off
Data roaming is turned off
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.

No