Personal Home Support Centre Device Guides Apple iPhone 13 Pro Max Data & wireless I can't use my phone as a personal hotspot

Apple iPhone 13 Pro Max

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I can't use my phone as a personal hotspot

Personal hotspot isn't used correctly

Use your phone as a personal hotspot

Press Settings.
Press Personal Hotspot.
Press Wi-Fi Password and key in the required password.
Press Done.
Press the indicator next to
If Wi-Fi is turned off, press Turn on Wi-Fi and Bluetooth.
If Wi-Fi is turned on, press Wi-Fi and USB Only.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Apple iPhone 13 Pro Max
  • 1
    Find "Personal Hotspot"
    • Press Settings.
    • Press Personal Hotspot.
  • 2
    Key in the password for personal hotspot
    • Press Wi-Fi Password and key in the required password.
    • Press Done.
      The password prevents others from accessing your personal hotspot without your approval.
  • 3
    Turn on personal hotspot
    • Press the indicator next to "Allow Others to Join" to turn on the function.
    • If Wi-Fi is turned off, press Turn on Wi-Fi and Bluetooth.
    • If Wi-Fi is turned on, press Wi-Fi and USB Only.
  • 4
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 5
    Establish connection to personal hotspot from another device
    • Turn on Wi-Fi on the other device.
      Find the list of available Wi-Fi networks and select the personal hotspot you've just set up.
      Key in the password for the personal hotspot and establish the connection.
      When the connection is established, you can access the internet from the other device.

Did this solve your problem?

Yes
No
The password used on the other device is incorrect

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a personal hotspot.

No