Apple iPhone 5c

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I can't turn on my phone

Turn your phone on and off

Slide your finger right on the screen.

If your SIM is locked, press Unlock.

Key in your PIN and press OK.

Press and drag the power off icon right.

1
Turn on your phone
- Press and hold On/Off until your phone is turned on.
2
Enter your PIN
- Slide your finger right on the screen.
- If your SIM is locked, press Unlock.
- Key in your PIN and press OK.
  The PIN protects your SIM from unauthorised use. If you enter an incorrect PIN three times in a row, your PIN will be blocked.
3
Turn off your phone
- Press and hold On/Off.
- Press and drag the power off icon right.

Did this solve your problem?

The battery is flat

Your phone doesn't turn on correctly

Turn your phone on and off

Slide your finger right on the screen.

If your SIM is locked, press Unlock.

Key in your PIN and press OK.

Press and drag the power off icon right.

1
Turn on your phone
- Press and hold On/Off until your phone is turned on.
2
Enter your PIN
- Slide your finger right on the screen.
- If your SIM is locked, press Unlock.
- Key in your PIN and press OK.
  The PIN protects your SIM from unauthorised use. If you enter an incorrect PIN three times in a row, your PIN will be blocked.
3
Turn off your phone
- Press and hold On/Off.
- Press and drag the power off icon right.

Did this solve your problem?

The battery is faulty