Personal Home Support Centre Device Guides Apple iPhone 5c Messaging & email Set up your phone for Telstra Mail

Apple iPhone 5c

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Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for Exchange email

Press Settings.
Press Mail, Contacts, Calendars.
Press Add Account.
Press Other.
Press Add Mail Account.
Press Name and key in the required sender name.
Press Email and key in your Telstra email address.
Press Password and key in your Telstra email address.
Press Description and key in the required name.
Press Next.
Press IMAP.
Press Host Name and key in imap.telstra.com.
imap.telstra.com
Press Username and key in the username for your Telstra email account.
Press Host name and key in smtp.telstra.com.
smtp.telstra.com
Press Username and key in the username for your Telstra email account.
Press Password and key in the password for your Telstra email account.
Press Next.
Press Save.
Press the name of the Telstra email account you've just set up.
Press the required email account.
Press SMTP.
Press the field below
Press the indicator next to
Press Server Port and key in 465.
465
Press Done.
Press Account.
Press Advanced.
Press the indicator next to
Press Server port and key in 993.
993
Press Account.
Press the Home key to return to the home screen.
  • 1
    Find "Mail, Contacts, Calendars"
    • Press Settings.
    • Press Mail, Contacts, Calendars.
  • 2
    Create new email account
    • Press Add Account.
    • Press Other.
    • Press Add Mail Account.
  • 3
    Enter sender name
    • Press Name and key in the required sender name.
  • 4
    Enter email address
    • Press Email and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 5
    Enter password
    • Press Password and key in your Telstra email address.
  • 6
    Enter email account name
    • Press Description and key in the required name.
    • Press Next.
  • 7
    Select server type
    • Press IMAP.
  • 8
    Enter incoming server
    • Press Host Name and key in imap.telstra.com.
  • 9
    Enter username
    • Press Username and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 10
    Enter outgoing server
    • Press Host name and key in smtp.telstra.com.
  • 11
    Enter username
    • Press Username and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 12
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Next.
    • Press Save.
  • 13
    Turn on encryption of outgoing email
    • Press the name of the Telstra email account you've just set up.
    • Press the required email account.
    • Press SMTP.
    • Press the field below "PRIMARY SERVER".
    • Press the indicator next to "Use SSL" to turn on the function.
  • 14
    Enter outgoing port
    • Press Server Port and key in 465.
    • Press Done.
  • 15
    Turn on encryption of incoming email
    • Press Account.
    • Press Advanced.
    • Press the indicator next to "Use SSL" to turn on the function.
  • 16
    Enter incoming port
    • Press Server port and key in 993.
    • Press Account.
  • 17
    Return to the home screen
    • Press the Home key to return to the home screen.