Retrieve PUK code and unblock SIM

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Find out how to retrieve the PUK.

Apple iPhone 5c (iOS8)
Apple iPhone 5c (iOS8)
  • 1
    Unblock SIM
    • The display tells you that your SIM is blocked.
    • Press Unlock.
    • Key in the PUK and press OK.
    • Key in a new four-digit PIN and press OK.
    • Key in your PIN again and press OK.
    • The phone is ready for use.