I can't start my phone
Turn use of phone lock code on or off
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1Find "Touch ID & Passcode"
- Press Settings.
- Press Touch ID & Passcode.
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2Turn on use of phone lock code
- Press Turn Passcode On and key in a phone lock code of your own choice twice.
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3Turn deletion of data on or off
- Press the indicator next to "Erase Data" to turn on the function.
- Press Enable.
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4Turn off use of phone lock code
- Press Turn Passcode Off and key in the phone lock code.
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5Return to the home screen
- Press the Home key to return to the home screen.
Can you turn on your phone?
It's important to find out if you can turn on your phone. If you can't turn on your phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your phone.