Back up phone memory

Before updating the phone software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects or crashes.

Apple iPhone 6 Plus (iOS8)
Apple iPhone 6 Plus (iOS8)
Apple iPhone 6 Plus (iOS8)
Apple iPhone 6 Plus (iOS8)
Apple iPhone 6 Plus (iOS8)
  • 1
    Select option
    • Back up the phone memory using iTunes, go to 1a.
    • Back up the phone memory using iCloud, go to 1b
  • 2
    1a - Back up the phone memory using iTunes
    • Start the program iTunes on your computer.
    • Connect the data cable to the socket at the bottom of your phone and to your computer's USB port.
    • Depending on your settings in iTunes, backup may start automatically.
    • To start backup manually:
    • Click iPhone.
    • Click iCloud or This computer.
    • Click Back Up Now.
    • Before you connect your phone and computer, you need to install iTunes on your computer.
  • 3
    1b - Back up the phone memory using iCloud
    • Press Settings.
    • Press iCloud.
    • Log on to iCloud if you're asked to do so.
    • Press Backup.
    • Press the indicator next to "iCloud Backup" until the function is turned on.
    • Press OK.
    • Press Back Up Now.
    • To synchronise the contents of your phone with iCloud continuously, press the indicator until the function is turned on. Remember, you need to an Apple ID. If you don't have an Apple ID, you can create one at www.apple.com