Personal Home
Support Centre
Device Guides
Apple
iPhone 6s
Data & wireless
I can't connect to another device using AirDrop
Apple iPhone 6s
iOS 9.0
iOS 10.0
iOS 11.0
Search for a topic or a problem
Getting started
Basic functions
Calls, contacts & calendar
Messaging & email
Internet & entertainment
Data & wireless
Popular apps
Back to section Data & wireless
I can't connect to another device using AirDrop
AirDrop isn't used correctly on the phone
The distance between the two devices is too long
AirDrop is turned off on the other device
There's an error on the other device
The other device doesn't support AirDrop
Turn on AirDrop on the other device.
Did this solve your problem?
Yes
No
AirDrop isn't used correctly on the phone
The distance between the two devices is too long
AirDrop is turned off on the other device
Turn on AirDrop on the other device.
Did this solve your problem?
Yes
No
There's an error on the other device
The other device doesn't support AirDrop