I can't use my phone's internet connection
Restart your phone
-
1Restart your phone
- Press the Top volume key.
- Press the Bottom volume key.
- Press and hold On/Off until your mobile phone restarts.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.