I can't use my phone's internet connection

Turn mobile data on or off

Press Settings.
Press Mobile Data.
Press the indicator next to
Press the indicator next to the required application to turn the function on or off.
Press the Home key to return to the home screen.
  • 1
    Find "Mobile Data"
    • Press Settings.
    • Press Mobile Data.
  • 2
    Turn mobile data on or off
    • Press the indicator next to "Mobile Data" to turn the function on or off.
  • 3
    Turn use of mobile data for applications on or off
    • Press the indicator next to the required application to turn the function on or off.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.