I can't send and receive email
Set up your phone for POP3 email
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1Find "Accounts & Passwords"
- Press Settings.
- Press Accounts & Passwords.
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2Create new email account
- Press Add Account.
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Press Other.
If the name of your email provider is on the list, press this instead.
- Press Add Mail Account.
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3Key in sender name
- Press Name and key in the required sender name.
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4Enter email address
- Press Email and key in your email address.
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5Enter password
- Press Password and key in the password for your email account.
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6Enter email account name
- Press Description and key in the required name.
- Press Next.
- If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
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7Select server type
- Press POP.
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8Enter incoming server
- Press Host Name and key in the name of your email provider's incoming server.
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9Enter username
- Press Username and key in the username for your email account.
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10Enter outgoing server
- Press Host Name and key in the name of your email provider's outgoing server.
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11Enter username
- Press Username and key in the username for your email account.
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12Enter password
- Press Password and key in the password for your email account.
- Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
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13Select email account
- Press the name of the email account you've just set up.
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14Turn on encryption of outgoing email
- Press SMTP.
- Press the field below "PRIMARY SERVER".
- Press the indicator next to "Use SSL" to turn on the function.
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15Turn on password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
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16Enter outgoing port
- Press Server Port and key in 25.
- Press Done.
- Press arrow left.
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17Turn on encryption of incoming email
- Press Advanced.
- Press the indicator next to "Use SSL" to turn on the function.
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18Turn on password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
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19Enter incoming port
- Press Server Port and key in 110.
- Press arrow left.
- Press Done.
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20Select setting for retrieval of new email
- Press Fetch New Data.
- Press the indicator next to "Push" to turn the function on or off.
- If you turn off the function, press the required setting.
- Press the required email account and follow the instructions on the screen to select settings for the specific account.
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21Return to the home screen
- Press the Home key to return to the home screen.
Can you use the phone's internet connection?
It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive email.