Personal Home Support Centre Device Guides Apple iPhone 8 Plus Messaging & email I can't send and receive picture messages

Apple iPhone 8 Plus

iOS 11.0
Back to section Messaging & email

I can't send and receive picture messages

Your phone hasn't been correctly set up for picture messaging
The picture message isn't written correctly
Mobile data is turned off
Data roaming is turned off

Turn data roaming on or off

Press Settings.
Press Mobile Data.
Press Mobile Data Options.
Press the indicator next to
Press the Home key to return to the home screen.
  • 1
    Find "Mobile Data Options"
    • Press Settings.
    • Press Mobile Data.
    • Press Mobile Data Options.
  • 2
    Turn data roaming on or off
    • Press the indicator next to "Data Roaming" to turn the function on or off.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.

No