Set up your phone for Telstra Mail
You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your phone for POP3 email
- Set up your phone for IMAP email
- Set up your phone for Exchange-email
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1Find "Accounts & Passwords"
- Press Settings.
- Press Accounts & Passwords.
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2Create new email account
- Press Add Account.
- Press Other.
- Press Add Mail Account.
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3Key in sender name
- Press Name and key in the required sender name.
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4Enter email address
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Press Email and key in your Telstra email address.
E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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Press Email and key in your Telstra email address.
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5Enter password
- Press Password and key in the password for your Telstra email account.
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6Enter email account name
- Press Description and key in the required name.
- Press Next.
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7Select server type
- Press IMAP.
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8Enter incoming server
- Press Host Name and key in imap.telstra.com.
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9Enter username
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Press Username and key in the username for your Telstra email account.
The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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Press Username and key in the username for your Telstra email account.
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10Enter outgoing server
- Press Host Name and key in smtp.telstra.com.
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11Enter username
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Press Username and key in the username for your Telstra email account.
The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
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Press Username and key in the username for your Telstra email account.
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12Enter password
- Press Password and key in the password for your Telstra email account.
- Press Next.
- Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
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13Select email account
- Press the name of the email account you've just set up.
- Press Account.
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14Turn on encryption of outgoing email
- Press SMTP.
- Press the field below "PRIMARY SERVER".
- Press the indicator next to "Use SSL" to turn on the function.
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15Turn off password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
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16Enter outgoing port
- Press Server Port and key in 465.
- Press Done.
- Press arrow left.
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17Turn on encryption of incoming email
- Press Advanced.
- Press the indicator next to "Use SSL" to turn on the function.
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18Turn off password encryption
- Press Authentication.
- Press Password.
- Press arrow left.
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19Enter incoming port
- Press Server Port and key in 993.
- Press arrow left.
- Press Done.
- Press arrow left.
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20Select setting for retrieval of new email
- Press Fetch New Data.
- Press the indicator next to "Push" to turn the function on or off.
- If you turn off the function, press the required setting.
- Press the required email account and follow the instructions on the screen to select settings for the specific account.
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21Return to the home screen
- Press the Home key to return to the home screen.