I can't receive any voice calls

Cancel all diverts

Press the phone icon.
Press Keypad.
Key in ##002# and press the call icon.
##002#
Press Dismiss.
Press the Home key to return to the home screen.
  • 1
    Find "Keypad"
    • Press the phone icon.
    • Press Keypad.
  • 2
    Cancel all diverts
    • Key in ##002# and press the call icon.
  • 3
    End call
    • Press Dismiss.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.