Apple Watch Series 3

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I can't update the software on my Apple Watch

If you can't update the software on your Apple Watch, there may be several causes of the problem.

If the battery on your Apple Watch doesn't have enough power, the software can't be updated.

Solution: Charge the battery

Connect the charger to a wall socket.

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If you can't update the software on your Apple Watch, it may help restarting it.

Solution: Restart your Apple Watch

Press and hold the Digital Crown.

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To update the software on your Apple Watch, it needs to be done correctly.

Solution: Update Apple Watch software

On your phone: Press Watch.

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