Apple Watch Series 8

Choose another device
Search suggestions will appear below the field as you type
Image 1: Apple Watch Series 8 in Black Large product image
Slide 1 is active

Browse via device topic

I can't send and receive text messages

If you can't send and receive text messages, there may be several causes of the problem.

To send a text message, it needs to be written and sent correctly.

Solution: Read text message

Press the Digital Crown.

Step 1 of -

Step 1 of -

Slide 1 is active

If you're having problems sending text messages to a specific number, the error might be at the receiving end.

Solution: Try sending a text message to another number.

If your Apple Watch can't send and receive text messages, it may be caused by an unknown connection error.

Solution: Restart your Apple Watch

Press and hold the Digital Crown.

Step 1 of -

Step 1 of -

Slide 1 is active

When flight mode is turned on, all wireless Apple Watch connections are turned off, including the mobile network connection.

Solution: Turn flight mode on or off

Slide your finger upwards starting from the bottom of the screen.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra