BlackBerry Z10

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No ring tone is heard on incoming calls

If there's no ring tone when you get calls, there may be several causes of the problem.

Solution: Select ring volume

1. Select ring volume

Press the Top or the Bottom volume key to select the required ring volume.

Solution: Turn silent mode on or off

Step 1 of 3
Step 1 of 3

1. Turn silent mode on or off

Slide your finger down the display starting from the top edge of your phone.

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