I can't send and receive text messages

Write and send text messages

Press the message icon.
Press Start chat.
Press To and key in the first letters of the recipient's name.
Press the required contact.
Press the text input field and write the text for your text message.
Press the send icon when you've finished your text message.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Start chat"
    • Press the message icon.
    • Press Start chat.
  • 2
    Select recipient
    • Press To and key in the first letters of the recipient's name.
    • Press the required contact.
  • 3
    Write text
    • Press the text input field and write the text for your text message.
  • 4
    Send text message
    • Press the send icon when you've finished your text message.
  • 5
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive text messages.