Personal Home Support Centre Device Guides Google Pixel 5 Basic functions Change PIN

Google Pixel 5

Android 11.0
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Change PIN

The PIN protects your SIM from unauthorised use if your phone should get stolen. You can change your PIN to a PIN easier to remember of your choice. You need to turn on use of PIN before you can change your PIN.

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Security.
Press SIM card lock.
Press Change SIM PIN.
Key in your current PIN and press OK.
Key in a new four-digit PIN and press OK.
Key in the new PIN again and press OK.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Change SIM PIN"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Security.
    • Press SIM card lock.
    • Press Change SIM PIN.
  • 2
    Change PIN
    • Key in your current PIN and press OK.
      If the wrong PIN is entered three times in a row, your SIM is blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service. Please note: If the wrong PUK is entered ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Telstra.
    • Key in a new four-digit PIN and press OK.
    • Key in the new PIN again and press OK.
  • 3
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.